Boost referral sales & serve customers faster in one number with bitCRM's Multi-Agent Chat dashboard. Designed to support your Customer Service Team's daily work!
Below is the UI of bitCRM WhatsApp Multi-Agent Chat dashboard :
You can access this feature after paying your subscription, to subscribe please email to [email protected].
- Open "LiveChat", connect your WhatsApp
- After connected, the dashboard will load all your WhatsApp Chat
- Try out the features by clicking the highlighted box below:
The features are written as below:
a. Auto Save Notes for each customer
b. Customer's Details + Order history
c. Agent In-Charge
d. Chats handled by you, and all chats
e. Filters for "Unread", "Read", and "Waiting" Chats
f. and the super convenient Quick Reply Template