Creating a review request scenario with Yotpo
Adelia
Last Update 2 years ago
Dear Yotpo users 👋 good news! Now you can use WhatsApp to gather reviews!Â
Reviews are important to increase trust in your product. And to achieve a higher open rate.
It's better to reach customers where their friends are, with WhatsApp.
By integrating Yotpo with bitCRM, you can follow up on reviews to buyers' WhatsApp and send a Yotpo review page URL to their WhatsApp Chat.
Follow this steps below to send a Yotpo automated review request to customer's WhatsApp with bitCRM :
Step 1.
- Go to bitCRM dashboard, download here
- Click "Integrations" and turn on "Yotpo"

Step 2.Â
- Follow the instructions at the card below
- Fill in your "API Public Key" and "API Private Key" from Yotpo

Step 3.
 - Go to "Automation"
 - Turn on your Yotpo Automation Template

Step 4.
- Fill in the form
- Set Yotpo/Shopify as the Source of Order Activity, depending on your flow.
- Edit the message to your liking
- Lastly click "Submit"

Step 5.
- Test it out, by placing a test order to your shopÂ
Step 6.
- And finally, the message you created will appear to your WhatsApp as you scheduled

If you have any questions please feel free to contact [email protected],
or WhatsApp us at : https://wa.me/14159364114?text=