bitbybit Help Center | bitCRM Helpdesk

bitCRM Helpdesk

Getting Started with bitCRM

This includes next steps after completing onboarding process.

1 article Adelia

Creating & Editing a Campaign

This includes methods of importing customers, adding customer segmentations, and creating campaigns from scratch.

4 articles Satrio Putro Wicaksono and Adelia

Creating & Editing an Automation

This includes editing pre-built templates, adding voucher codes to a scenario, and using order-related dynamic variables in a message.

5 articles Prasetyo Budi Utomo and Adelia

Working with Livechat

This includes the anatomy of the Livechat dashboard, adding agents, adding quick reply templates, and checking sent messages on dashboard

3 articles Adelia

Creating & Editing Chatbot

This includes setting up all types of Chatbots and a quick fix for an unsent Chatbot.

3 articles Adelia

Integration with e-commerce Apps

This includes integrating bitCRM with Stamped, Yotpo, Make, Zapier, and Shopify Flow.

4 articles Adelia